The waiter came to our table to take our order. I sensed he
was not a Swiss native by his accent. I thought perhaps he was Italian, since
many Italians work in Switzerland, and a large number in service jobs in
restaurants. When he returned with our order, I ventured to ask him where he
was originally from. When he said Spain, I immediately started speaking Spanish
with him. He beamed from ear to ear to hear his native language. We exchanged
small talk; he lived in the apartment above the restaurant, he was here for 25
years, and so forth. Whenever he passed by our table, he had the biggest grin
on his face. We connected.
We were having dinner at a restaurant by the Aare, one of
Switzerland’s most famous rivers. The waitress picked up immediately that we
weren’t locals. My wife Esther asked her to explain the ingredients of several
dishes in Swiss German, but she heard us passing on the information to my
brother and his wife in English. When she returned to take our order, my
Brother ordered in Standard German, Esther and I in Swiss German, and my
sister-in-law in English. She didn’t skip a beat. When she returned with the
food, I complimented her on how well she could get along in all three
languages, and that her English, which was not her native language, was very
good. She beamed. Some chitchat ensued; she only had what she called “school
book English,” and knew just enough to serve English-speaking customers. I was
surprised at how good her accent was for what she claimed to know. We
connected.
A waiter approached us at another café. He asked us for our
order in Swiss, but soon again discovered there were some English speakers at
the table. He immediately spoke fluent English to us, and said, “I’m a [US]
American, but born here in Switzerland.” He had also lived several years in the
USA before coming back to work in Switzerland at a resort. As he passed our
table while going about his duties, we kept up a little dialog. We connected.
We connected with more than just waiters and waitresses on
our recent tours of Switzerland’s natural wonders with my brother and his wife.
We were eating our packed lunch in a lookout tower facing the North Face of
Switzerland’s iconic Eiger Mountain. As we were finishing, a couple climbed the
stairs to join us in enjoying the view. I greeted them, and could tell by their
return greeting that they weren’t Swiss, so I began speaking Standard German
with them. A very delightful conversation ensued. When the woman discovered
that we were from the USA, she began speaking with my sister-in-law in English.
We must have spent 20 minutes discovering each other’s realities. He was a
retired German locomotive engineer, and had a free rail pass to travel across
Europe. His wife could travel with him at half price. They usually travelled to
Austria on their vacations, which was just as beautiful as Switzerland, but less
expensive. We connected.
On the way down the mountainside on a train that day, I was
curious about the oriental couple sitting beside me. There were busloads of
oriental people wherever we travelled in Switzerland. Some look like Koreas,
others looked Chinese, but I was quite curious where they were from. After a
few minutes in silence, I asked them if they spoke German or English. They smiled
that I had wanted a conversation with them, and answered in very broken
English. Imagine my surprise when they said they were from Macau. “The Las Vegas of China,” the man said with a
big grin. “We are as expensive as Switzerland,” he proudly continued. We tried
to proceed with the conversation, but it was torturous. Yet he really wanted an
exchange, so I plodded on. Patience, deep listening, all earmarks of a good
communicator, were stretched to the breaking point. However, seeing their huge
grins and exchanging a very nice, “have a nice trip” at the end of the train
ride, made all the efforts worthwhile. We connected.
These interesting random encounters happened to me over the
past several days. I have travelled many times in many areas, especially
Central Europe and Latin America. I have been thrown together with many people from
most parts of the world. There was a time, however, that I didn’t take so well
to chance encounters. In fact, I did whatever I could to avoid them. Reluctance
to engage in small talk and perhaps a dose of arrogance kept me from doing it. Perhaps
the arrogance has mellowed with age, along with my reluctance to engage in
small talk. Connections across cultures and languages can become God moments
when we realize that our souls are all similarly stamped with God’s image and
likeness.
Many years ago, when I was in my arrogant stage, I was
travelling with a colleague and a group of students to Spain. My colleague and
I went out to experience some tapas at a local café in Madrid. While we were
enjoying the tasty munchies, a crew from Swiss Air walked into the café. My
colleague, who was as interested in Switzerland as in Spain, insisted that I go
up to talk to them. He knew I could speak (some) Swiss German, and he wanted to
know what they were up to. At that time there was no way in Hades that I wanted
to do that. But he insisted, and persisted, so I finally gave in. When we first
approached them, they looked at us as if we had come from Mars. When they
discovered that I was a [US] American who could speak Swiss, they were
overwhelmingly welcoming! As it turned out, they were a pilot, a co-pilot and
two stewardesses on layover for a trip the next day to the USA. We exchanged
wonderful conversations about their lives as cross-cultural flyers and my life
as a cross-cultural leader. We connected. It was a God moment.
I could tell endless stories of random encounters over the
years, many which I initiated, and most of which I did not. I wonder how often
I’ve missed, during my years as an arrogant world traveler, the many opportunities
I had to witness God’s good creation in human form in myriads of
manifestations. Random encounters often lead to God moments and bridge gaps of
understanding that too often are forced on us by the tribal narrow-mindedness
of our cultural, religious or political bubbles. I challenge you, and myself to
continue to be open to experiencing God and connections to random encounters.